17 Oct I Need To Cancel An Order
If you want to cancel an order we ask you to do ASAP due to the processing times. You are able to cancel your order until it reaches the preparation stage. Please raise a support ticket to cancel your order.
Category: Shipping and Delivery
17 Oct Where Is My Order
You can check the status of your order under the order section of the website, this will enable you to see end to end tracking information of your parcel and we will also keep you up to date with any possible delays via email.
17 Oct I Want To Return My Order
If you want to return your order, we can help to facilitate this. Please ensure that the products are in a new and re-sellable condition before posting back to us. We also have a quick, How-To guide on how to prepare your items for ...
17 Oct I’m Not In To Receive My Shipment
If you won’t be in to collect the consignment from the courier it’s not a problem, in most cases, your order will be left in a safe place. However, if not and delivery has been attempted the courier will leave a calling card. ...
17 Oct Can I Order Internationally?
Yes, you can order internationally, and you can still expect the same order turnaround times. When ordering our payment provider will automatically convert the currency on your card. In regards to international shipping, we recommend ...
17 Oct I Have A Problem With My Order
If you have received your order but find there is a problem with it we will work with you to get it rectified! Please raise a support ticket and tell us about the issue. Our support team will pick up from there.
17 Oct Postage Delivery Times
We know that it’s important to you that you get your products as quick as possible! Internally our team has an exceptional turnaround time for orders. Your order will be passed onto the courier and an end to end tracking will be ...
17 Oct My Order Has Arrived Damaged
We take every precaution to ensure that you receive all of the products safely. However, in some inevitable cases in the hands of the courier sometimes you may receive a product that is damaged. In this case, we will ask you to raise a ...
06 Oct International Shipping Quotes
We would like to thank you for considering us as a potential supplier for your professional goods. Despite the distance, we are never far away! We are here to assist you. To help you get a shipping quote please follow these guides to ...